Tag Archives: Complaints

SRA Consult on Publication of Solicitors Fees , Complaints Data and New Freelance Solicitors

The SRA have announced a pivotal consultation which amongst other things proposes : A new Freelance Solicitor Category with lighter touch regulation Allowing Newly qualified solicitors to run a legal practice Proposals to require solicitors to publish their fees Requiring Solicitors to publish on their websites their complaint histories The proposals if fully implemented are likely to result in significant

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Law Society Issues New Practice Note on Complaint Handling

The Law Society has issued the Following Practice note to assist firms in Handling Complaints . All Firms will be well advised to follow the guidance here in providing a comprehensive and transparent Complaints System which will satisfy the Legal Services Ombudsman .   Handling complaints 13 August 2013 Contents 1 Introduction 1.1 Who should read this practice note? 1.2

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