Law Society Issues New Practice Note on Complaint Handling

The Law Society has issued the Following Practice note to assist firms in Handling Complaints . All Firms will be well advised to follow the guidance here in providing a comprehensive and transparent Complaints System which will satisfy the Legal Services Ombudsman .   Handling complaints 13 August 2013 Contents 1 Introduction 1.1 Who should read this practice note? 1.2

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Wills and Inheritance Quality Mark Launched

The Law Society has now formally launched a new quality mark following hot on the heels of the Society’s Conveyancing Quality Scheme . The Scheme Covers Will Writing , Probate and Estate Administration and it is intended that over time the public will choose a firm with the quality mark over other providers . Applications open from 21st October and

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